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Top Operations and Infrastructure Job Opportunities in Canada
Montreal, Quebec, Canada
Our client, a company specializing in the retail industry, established for over 100 years, is looking for a level 1 / 2 support technician. Reporting to the IT Supervisor, the helpdesk technician provides technical support for first and second level, in order to achieve the company's business objectives.
The technician provides effective support for all users of the head office and stores.
Main Responsibilities
Provide effective first and second level technical assistance and support for incoming queries and issues related to computer systems, software a nd hardware: To stores: cash register, payment terminal, PC, printer, traffic counter, alarm, router, internet, etc. At the head office: PC and Mac, printer, network, smartphone (iOS and Android), IP telephony, etc. Respond to queries in person, over the phone or via remo...